To Our Valued Customers and Trusted Vendors,
In response to the Coronavirus (COVID-19) outbreak, we are providing you with an update explaining the processes we are implementing to ensure the highest level of service to you, as well as limiting our employees’ potential risk of exposure.
• Our operations are fully operational.
• Our sales and engineering teams are encouraged to work remotely, if possible. We have given them as many tools as possible to ensure that business will continue to run
smoothly. We are encouraging customers and vendors to communicate with our team via email at this time to ensure that any questions are received and answered.
• Our service team is available to address any issues that arise remotely.
• Our shop and parts department is open and operational, producing equipment on schedule. Our commitment is to continue to provide the best level of service possible, with no disruptions to our operations.
As part of our plan, we have implemented a number of precautions to protect our employees from potential exposure to COVID-19. We are continuously monitoring this situation, and will continue to do our best to control and limit potential outbreak for our employees and any visitors.
On behalf of our management team, we would like to thank you very much, for your continued support of Tecweigh.